Privacy Policy
Last updated: 29 May, 2026
At Ember North Studio (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, https://embernorth.studio/ (“Website”), or contact us regarding our services.
By using this Website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Ember North Studio is a digital creative agency providing branding, web design, development, and digital marketing services.
If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:
Email: admin@embernorth.studio
Website: https://embernorth.studio/
2. What Information We Collect
We may collect and process the following information:
Information You Provide Directly
- Your name
- Email address
- Phone number
- Company or business information
- Any information submitted through contact forms or email correspondence
Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Website
- Referral source
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support
- Deliver our services
- Improve our Website and user experience
- Monitor Website performance and analytics
- Send relevant communications relating to our services
- Comply with legal obligations
We will only use your personal information where we have a lawful basis to do so under UK data protection law.
4. Cookies
Our Website may use cookies and similar tracking technologies to improve your browsing experience and analyse Website traffic.
Cookies may include:
- Essential website functionality cookies
- Analytics cookies (such as Google Analytics)
- Performance and marketing cookies
You can control or disable cookies through your browser settings. Please note that some parts of the Website may not function correctly if cookies are disabled.
5. Third-Party Services
We may use trusted third-party providers to help operate our Website and services, including:
- Website hosting providers
- Analytics platforms
- Email and communication services
- Scheduling or CRM platforms
These providers only process your data where necessary and are required to handle it securely and lawfully.
Our Website may also contain links to third-party websites. We are not responsible for the privacy policies or content of external sites.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at admin@embernorth.studio.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Ember North Studio
Email: admin@embernorth.studio
Website: https://embernorth.studio/